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Job Description
A leading Financial Services Company is currently seeking an Incident Manager to join their EMEA technology team.
The Incident Manager will work alongside the ITSM Service Manager, technology teams and 3rd party service providers to design and establish a robust Service Management function and will go on to take operational responsibility for this specific technical estate.
The Incident Manager will also be the primary point of ownership for the identification and resolution of problems.
Additionally, the Incident Manager will drive reporting processes to actively identify and manage service trends and risks as well as recommend interventions before problems impact service levels.
Typically, solutions delivered to the business are complex and span across technologies, networks and hardware.
Required Knowledge;
- Experience of managing a support function within an ITIL environment in a Financial Services company, with particular focus on Incident, Problem, Change and Release Management.
- Understanding and experience of real time market data and high volume trading systems.
- Demonstrable experience of supporting critical applications
SIMILAR JOBS
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Data Migration Analyst - Financial Services Software
A Financial Services Software Company is currently seeking a Data Migration Analyst to join their London Team.
This person will be involved in multi-year projects, enabling customers to adopt their Cloud solution from on-prem. This will be a hands-on, data-driven role focused on ensuring smooth transitions from a desktop application to a SaaS product, investigating issues, and supporting continuous improvement efforts.
Key activities will include data migration coordination, technical investigation using tools like Excel, SQL, and JIRA, database connectivity and continuous improvement
Required Skills
- Technical Proficiency: Familiarity with SQL and Excel for data analysis, troubleshooting, and data migration validation.
- Basic Financial Understanding: Ability to interpret financial accounts and recognise key components such as balance sheets, profit & loss statements, and tax computations.
- Analytical & Problem-Solving Skills: Capable of identifying and investigating discrepancies when computations differ between systems, using logical reasoning to determine root causes.
- Quick Learner: Ability to grasp new tools, technologies, and processes efficiently.
- Attention to Detail: Precision in handling and validating migrated data to ensure accuracy and completeness.
This is a fully remote position, with very occasional team meet-ups during the year.
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Network Engineer (Projects) - Financial Services
Sterlings are partnered with a Financial Services Company who are currently seeking Network Engineer to join their team in London.
The Network Engineer will deliver connectivity services for the company and is responsible for ensuring the availability of LAN/WAN/DC network services.
This role is primarily a project focused role providing Network delivery expertise for the infrastructure and services that underpin the network, application and member services.
The Network Engineer will work closely with Network Architects and Project Managers to deploy project deliverables based on project timelines by proactively managing delivery criteria through change and service requests.
Experience Required;
- Solid experience working as a Network Projects Engineer, ideally with some Financial services experience
- Network Firewalls (Cisco ASA, Check Point, Fortinet).
- Load Balancers (A10, F5)
- Understanding and exposure to the following desirable:
- Cisco Wireless / DNA-C / ISE / DCNM, Arista CloudVision, Ansible for Network automation
- Understanding of the Solarwinds eco-system, in particular environment, diagnostics, reporting and troubleshooting.
- Knowledge of ITILv3 methodologies including incident, problem and change management.
- Ideally CCNP qualified
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Finance Business Analyst - Investment Bank
Sterlings are currently partnered with an Invesment Bank, based in the City of London, who are currently seeking a Finance Business Analyst to join their Technology team.
The Business Analyst will be working on Finance specific projects across the Technology function of the Bank, performing requirements gathering and compiling formal business requirements throughout the project lifecycle.
The Business Analyst will be expected to support both Project Managers and business partners through SME and problem skills, whilst building positive collaborative working relationships with Technology, Change Managers and Business stakeholders.
There is a lot of scope for progression and development, and this person will be working on both UK specific projects as well as EMEA and Internally based ones.
SKILLS AND EXPERIENCE
- Solid communication skills - both written and oral
- Delivery track record and someone who can really take ownership of leading the Finance and Data initiatives
- Confidence and gravitas required to interact with senior managers within the bank.
- Business analysis experience working for a bank or consultancy.
- A thorough understanding of the project life-cycle and experience of compiling proposal, scope, requirements and testing documents.
- Experience of Regulatory Capital and Liquidity measurement such as LCR and SA-CC, or UK and EMEA Finance regulations, for example, IFRS9, BCBS239 - all beneficial
- Understand the needs of a Finance organisation and be comfortable around financial reporting disclosures, month-end processes, year-end P&L accounting, financial adjustments.
- Understanding of Subledger and General Ledger applications for financial accounting beneficial
- Have working knowledge with financial investment products such as Vanilla IR & CR
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